When to activate it
High-volume appointment reminders
Businesses with many daily bookings can reduce forgotten appointments without manual calls.
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SMS module
Short, trackable reminders customers see when email is not enough
SMS brings essential communications to an immediate channel: confirmations, reminders, and alerts become harder to miss.
Quick answer
How it fits the flow
The SMS module focuses on critical booking moments: send concise messages, control credit and segments, and keep usage history readable.
Availability: From Basic
1
Prepaid credit
2
Custom templates
3
Segment counting
4
Usage history
Plan for
- SMS credit available before sending
- Short, clear copy to avoid unnecessary segments
- Sending rules aligned with hours and service type
Decision guide
Understand whether this is the right module before activating it
Each module should be read as an operational investment: it should reduce friction, improve a decision, or strengthen the customer journey.
Before starting
Prepare the conditions that make it useful
The module works better when rules, content, and responsibilities are already reasonably clear.
- SMS credit available before sending
- Short, clear copy to avoid unnecessary segments
- Sending rules aligned with hours and service type
What to watch
Measure the value it adds to the flow
After activation, watch practical signals: less manual work, more clarity for customers, and better confirmations.
- Prepaid credit
- Custom templates
- Segment counting
Dashboard example
Credit, copy, and sends stay under control before reminders go out
The business immediately sees remaining credit, message length, and recent history, avoiding expensive or unclear sends.
Credit active
Business dashboard
Appointment SMS reminders
Ready
Credit
142 SMS
Available for upcoming sends
Segments
1 / msg
Compact, readable copy
History
28 sends
Last 7 days
1
Reminder template
Short message with date, time, and service name.
2
Cost check
Segments and credit are estimated before sending.
3
Send log
Outcome and usage remain in the business history.
Operational flow
From reminder to cost control
The goal is to send only useful messages, at the right time, with readable costs.
1
Define when to send
Use SMS for confirmations, close reminders, or important alerts tied to the booking.
2
Write compact messages
Copy is checked for segments and cost, so the business understands the impact before scaling sends.
3
Monitor credit and usage
History helps understand how often the channel is used and when credit needs to be topped up.
Practical cases
Where SMS remains very effective
It is ideal for essential communications that must reach customers who are less digital too.
High-volume appointment reminders
Businesses with many daily bookings can reduce forgotten appointments without manual calls.
Customers who do not use apps or email
An SMS is simple, direct, and does not require customers to open a specific app.
Essential last-minute alerts
Time changes, quick instructions, or urgent confirmations can be more visible than email.
Connected sectors
Where this module becomes most useful
Each module makes more sense inside a real workflow: open the closest sectors to understand priorities, activation timing, and recommended combinations.
Barbers and hair salons
Cuts, color, beard, and styling in a booking flow that stays clear even on busy days
See how PrenotaCloud helps barbers and hair salons with service bundles, operators, duration, reminders, and customer return.
Open sector page
Physiotherapy and treatments
Sessions, evaluations, and treatment journeys managed with professional clarity
PrenotaCloud for physiotherapy, studios, and treatments: evaluations, sessions, journeys, reminders, payments, and professional communication.
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Pet grooming
Clearer grooming bookings for services, sizes, and important notes
PrenotaCloud for pet grooming: services by size, customer notes, reminders, public page, payments, and appointment history.
Open sector page
Next step
Want to reduce no-shows and manual confirmations?
Activate SMS for truly essential messages: the module works best when it stays targeted, measurable, and easy to control.