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Newsletter module

Email campaigns connected to customers, consent, and appointment history

The newsletter helps bring existing customers back, communicate news and offers, and build a commercial rhythm without exporting lists outside the system.

Quick answer

How it fits the flow

Content starts from real context: customers, preferences, consent, and history. A campaign becomes measurable action on customer return, not just a send.

Availability: From Basic
1 Immediate or scheduled sends
2 Consent-based segments
3 Consistent templates
4 Campaign history

Plan for

  • Marketing consent collected correctly
  • Clear content for offers, news, or packages
  • A sustainable sending frequency for the business

Decision guide

Understand whether this is the right module before activating it

Each module should be read as an operational investment: it should reduce friction, improve a decision, or strengthen the customer journey.

When to activate it

Seasonal promotions

Offers on treatments, services, or packages can reach customers who are already interested and easier to reactivate.

Before starting

Prepare the conditions that make it useful

The module works better when rules, content, and responsibilities are already reasonably clear.

  • Marketing consent collected correctly
  • Clear content for offers, news, or packages
  • A sustainable sending frequency for the business

What to watch

Measure the value it adds to the flow

After activation, watch practical signals: less manual work, more clarity for customers, and better confirmations.

  • Immediate or scheduled sends
  • Consent-based segments
  • Consistent templates

Campaign example

Audience, content, and scheduling stay inside one flow

The campaign starts from consenting customers and real history, then gets sent or scheduled without exporting lists.

Campaign ready

Business dashboard

Customer return campaign

Ready

Segment

312

Customers with marketing consent

Open rate

41%

Recent campaign reference

Send

Fri 10:00

Suggested schedule

1

Choose objective

Return, news, promotion, or event.

2

Consistent content

Subject, copy, and CTA stay aligned with the brand.

3

Campaign history

Each send remains available to the business.

Operational flow

From customer list to a more readable campaign

The module helps turn history into targeted communication while keeping consent under control.

1

Choose audience and objective

Work with consenting customers and different messages: return, news, promotion, event, or package.

2

Prepare the content

Subject, copy, call to action, and tone stay aligned with the brand and commercial period.

3

Send or schedule

The campaign enters history, so the business keeps memory of communications sent.

Practical cases

Where newsletters work best

It is useful when you have something to say to precise groups, not when you just want to fill an inbox.

Seasonal promotions

Offers on treatments, services, or packages can reach customers who are already interested and easier to reactivate.

News and new services

When you add a service, operator, or location, you can communicate it with a structured message.

Return after a quiet period

Customers who have not booked for a while can receive a targeted invitation tied to a real benefit or update.

Combine with

Connected modules

Next step

Want to turn customer history into return visits?

Activate newsletters when you have consent, content, and a clear offer: the module works best with targeted messages, not generic ones.

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