When to activate it
Long or expensive treatments
A deposit reduces weak bookings and protects slots that are hard to fill at the last minute.
Back to modules
Payments module
Deposits and payments to protect calendar time and higher-value services
Payment becomes part of the booking journey: customers understand what they are confirming, while the business reduces no-shows, wasted slots, and manual recovery.
Quick answer
How it fits the flow
The module connects service, amount, payment status, and booking. Use it for deposits, full balance, or recovery of pending payments.
Availability: Enterprise only
1
Service deposits
2
Online balance
3
Tracked payment status
4
Connectable providers
Plan for
- Payment provider configured
- Clear rules for deposit, balance, and cancellation
- Services with updated price and conditions
Decision guide
Understand whether this is the right module before activating it
Each module should be read as an operational investment: it should reduce friction, improve a decision, or strengthen the customer journey.
Before starting
Prepare the conditions that make it useful
The module works better when rules, content, and responsibilities are already reasonably clear.
- Payment provider configured
- Clear rules for deposit, balance, and cancellation
- Services with updated price and conditions
What to watch
Measure the value it adds to the flow
After activation, watch practical signals: less manual work, more clarity for customers, and better confirmations.
- Service deposits
- Online balance
- Tracked payment status
Checkout example
Deposits, balances, and pending bookings are readable at a glance
The dashboard highlights which services require payment, which appointments are confirmed, and which ones need recovery.
Provider active
Business dashboard
Payments linked to booking
Ready
Deposit
30%
Rule on selected service
Confirmed
18
Bookings with payment completed
Pending
2
To recover or verify
1
Service rule
The business decides where deposit or balance is required.
2
Payment in summary
Customers see amount and conditions before confirming.
3
Tracked status
Booking and payment always remain connected.
Operational flow
From service to payment without disconnected steps
Customers do not receive a generic link: they pay inside a journey that matches the booking.
1
Define which services require payment
Protect only the services that are more delicate, more expensive, or more exposed to no-shows.
2
The customer confirms with clear commitment
Deposit or balance appears in the summary, so the choice is transparent before confirmation.
3
The business controls the status
Booking and payment remain connected, making it easier to understand what is confirmed, pending, or needs recovery.
Practical cases
When asking for payment makes sense
Not every service needs it: the module is strongest where time, materials, or economic value require commitment.
Long or expensive treatments
A deposit reduces weak bookings and protects slots that are hard to fill at the last minute.
Online consulting or remote sessions
Payment and meeting links can work together, keeping the pre-appointment experience orderly.
Packages, events, or limited services
When seats are limited or preparation is required, payment helps separate interest from real confirmation.
Connected sectors
Where this module becomes most useful
Each module makes more sense inside a real workflow: open the closest sectors to understand priorities, activation timing, and recommended combinations.
Nails and beauty
Treatments, style, and price list explained before slot selection
PrenotaCloud for nails and beauty: treatments, clear price list, gallery, promotions, additional fields, and appointment reminders.
Open sector page
Studios and consulting
Consultations, calls, and follow-ups with calendar and context ready
PrenotaCloud for consulting and professional studios: online appointments, meeting links, calendar, payments, reminders, and follow-up.
Open sector page
Massage and spa
A relaxing journey even before the appointment
PrenotaCloud for massage, spa, and wellness: relaxation services, packages, promotions, payments, reminders, and customer history.
Open sector page
Next step
Want to make bookings more reliable?
Start with the services where a no-show hurts most: payments should protect the work, not complicate every booking.