Modules
Treatment packages and online deposits: when to connect them with bookings
Packages and deposits help only when they are clear for customers and easy for the team to manage.
PrenotaCloud editorial team
5 min
Quick answer
A well-designed package simplifies the customer journey; a poorly managed one creates questions, manual recovery, and unclear remaining credit.
- Number of sessions
- Validity
- Included services
Connect package and appointments
Customers need to know what they can book, and the team needs to see what remains available.
- Number of sessions
- Validity
- Included services
Use deposits only where they reduce risk
Advance payment makes sense when it protects time and materials, not as a general obstacle.
- Long services
- Critical first visits
- Services requiring preparation
Keep confirmations and status readable
After payment, customer and team should see the same status to avoid clarification messages.
- Receipt
- Payment status
- Appointment summary
When to use them
- ✓ High-value services
- ✓ Session cycles
- ✓ High no-show risk
- ✓ Clear usage rules
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Topic cluster
Channels and growth modules
When to use WhatsApp, SMS, payments, loyalty, newsletters, and calendars.
Related guide
Syncing Google Calendar and bookings: when it helps and which rules to clarify
Synchronization is useful when it separates operational calendar, public availability and personal commitments.
Related guide
Post-appointment follow-up: what to send after a visit to increase trust and returns
The moment after the appointment can strengthen the relationship, collect feedback and prepare the next return.
Decision
Compare plans
Understand which plan fits the current phase and which modules can wait.
FAQ
Should deposits apply to every service?
No. Use them where they protect time, materials, or long appointments.
